Purchasing Wheelchair or Motorized Scooter Wheels
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 I
am an Individual looking for wheels for a wheelchair or scooter.
I
am a DME retailer looking for wheels for my customers.
I
would like to become a Skyway Distributor of wheelchair wheels.
My
company Manufactures Wheelchairs or mobility scooters.
..................................................
I am an Individual looking for wheels for a wheelchair
or scooter.
The best way to obtain the wheels you need is through your
local wheelchair or durable medical equipment (DME) dealer.
The dealer will be able to insure that the wheels you receive
will be properly fitted and installed.
If the dealer needs further assistance please ask them to
call Skyway at 1-800-332-3357. You might also want
to print our distributor list
found on this web site and take it to the shop to show to
the dealer.
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I am a DME retailer looking for wheels for my customers.
Please see the Distributor section of this web site for
a listing of Skyway distributors.
If for any reason you are not able to get the wheels you need,
please feel free to contact Skyway
directly at 1-800-332-3357.
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I would like to become a Skyway Distributor of wheelchair
wheels.
Skyway has a distributor network
covering most of the U.S. and several international regions.
If you believe your company could help cover a region or area
not currently serviced, please contact
Skyway with information about your company. The type of information
required includes - among others - your location, number of
years in business, other product lines carried, a sample catalogue
(if available) and any other information you may feel is pertinent.
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..................................................
My company Manufactures Wheelchairs or mobility scooters.
Please contact Skyway Sales directly
at 1-800-332-3357 to fulfill your production requirements.
Our sales and design staff will personally assist you in getting
the precise wheel to meet your needs.
Purchasing Direct from Skyway:
Our Customer Service Department is open:
7:00 am - 5:30 pm Pacific Time
Tuesday - Friday (closed Mondays)
Toll Free: 1-800-332-3357
Phone: (530) 243-5151
Fax: (530) 243-5104
Click Here to Contact Us Online
Information for Ordering
Orders may be placed by phone, fax, or mail 7:00 am - 5:30
pm Tuesday through Friday. Our fax is available 24 hours every
day. To expedite orders please specify the part number of
the item ordered. To avoid duplication please mark all confirming
orders.
Minimum order quantities are typically 120 units for wheels
over 12" and 1,000 units for smaller wheels. Our sales department
will be available to assist should smaller quantities be needed.
Terms and Conditions of Sale
Terms All shipments are F.O.B. Redding. Shipping and handling
is additional to the item price.
The first two initial orders require prepayment. Cash, Visa/Mastercard,
bank transfer, letter of credit, check or money order will
be required with order, or shipment may be sent COD.
All international shipments require prepayment. Open accounts
may subsequently be established upon approved credit. This
requires an acceptable rating in Dun and Bradstreet and/or
bank and trade references. Our credit department reserves
the right to change the status of an open account at any time.
Return Merchandise Policy
Merchandise may not be returned without a written Return Goods
Authorization (RGA) from Skyway Machine, Inc. Permission for
return request must be made within 30 days of invoice date.
Merchandise must be in a resellable condition packaged in
the original carton. All shipping to our factory MUST be prepaid
on returns.
Custom or special items are not returnable.
All merchandise returned with 30 days of invoice date are
subject to a 15% handling and restocking fee. Merchandise
approved for return after 30 days is subject to a higher restocking
fee.
Shipments
Shipments are F.O.B. Skyway Machine, Inc. Redding, CA.
In some cases a back order may be necessary in order to
serve you, our customer. Unless customer specifies "No Back
Order,"
Skyway does not assume any responsibility for any extra freight
charges. Any refused shipments are subject to a 25% administrative
fee plus a 15% handling fee.
Skyway reserves the right to furnish current construction,
style, and material that is standard at time of shipment.
Skyway also reserves the right to make improvements or changes
on products without notice. Prices are subject to change at
any time.
Claims of Freight Damage
Shortages of Merchandise or Damaged Merchandise must be noted
on the delivery receipt and reported to Skyway Machine, Inc.
within 72 hours of delivery.
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